Tuesday, 19 May 2015

Aligning intention with action

Community Service-Learning Resource

This week the Community Service-Learning office at the University of Alberta published a Canadian Community Service-Learning Studies Resource Base, a comprehensive list (including links) of mainly Canadian research on service-learning.  Having personally spent the past six months reading article after article, I was curious to see how many of the resources I had knocked off the list.  Turns out I’ve only read a handful of the 130 listed (and by a handful, I mean one).  Clearly my service-learning journey has only begun!


The 2015 Faculty Institute on Community-Engaged Learning

The University of Toronto held its annual Faculty Institute on Community-Engaged Learning, hosted by the Centre for Community Partnerships.  The keynote speaker was Dr. Tania Mitchell, Assistant Professor from the University of Minnesota.  Inspired by her own student experience, Dr. Mitchell uses critical service-learning pedagogy, focused on social justice in her teaching practice  

The focus of Dr. Mitchell’s keynote address was on the importance of aligning intention and action in community engagement.  She mentions a several questions practitioners should ask themselves before engaging in critical service learning:

  • Am I partnering with people and organizations that are working toward systemic change?
  • Do their practices reflect their philosophy toward system change?
  • How does my work and the work of the students advance their missions?
  • How do I engage individuals who have been systematically excluded, and am I working in  ways to include them?
  • What is my vision for a more just world? How do I bring us closer to the vision? 


Dr. Mitchell makes it clear that she believes the function of critical service-learning is about social justice and social change.   She does not  believe it is enough for students to go through a service experience unless the final outcome means change.  This philosophy of service-learning is not without its critics including other faculty, students and administrators.  For this, Dr. Mitchell makes the distinction between traditional service-learning “that emphasizes service without attention to systems of inequality” and the critical service-learning “approach that is unapologetic in its aim to dismantle structures of injustice” (Mitchell, Spring 2008, p. 50).  

Specifically, the focus of the critical service learning includes (p. 53):

·        Working from a social change perspective
·        Working to redistribute power amongst all participants
·        Developing authentic relationships in the classroom and in the community

One course she ran began by finding a specific need within the local community.  For this particular course, the need was helping to pass a bill of rights for foreign workers in the state of California.  Dr. Mitchell then designed a course that would engage students in political and social activities aimed at petitioning the government and participating in activities designed to advocate on behalf of migrant workers.  Migrant workers were also hired (at competitive rates) to teach classes and lead discussions.   It was important to Dr. Mitchell that the course be about the work and not the number of hours it took to get the job done. The bill passed on its third attempt, and the class needed to be offered 4 times, the outcome was a viable systemic change.  

Critical Discourse

Although I had not planned on discussing critical discourse this early on, given the nature of the topic I thought I would at least introduce some further reading for those who may be interested. 

Service-learning is often described as a values-laden, even ‘liberal’ or socially minded practice.  Some practitioners embrace this idea, as we have seen from Dr. Mitchell, while others attempt to demonstrate the neutrality of service-learning by using research that demonstrates learning outcomes that compliment academic and educational outcomes.  Butin (2010) argues this is done because “service-learning advocates want to show that service-learning is a legitimate practice” (p. 37)

Supporters of critical service-learning do see it as a non-neutral practice and use it explicitly as a vehicle for social change as it “necessitates the exposure of implicit presumptions and power dynamics within service-learning and content knowledge; it fosters deep, consequential, and long-term experiences within the field; and it fosters an openness to others’ voices and perspectives” (p. 46).

Regardless of your approach to service learning, Chambers (2009) recommends that as practitioner's you begin by reflecting on what your philosophy and approach is toward service-learning.  He groups service-learning approaches into three categories, philanthropic, social-justice and social transformation.  By doing this, you will be better able manage the course, the learning outcomes, answer student questions and finally, allow you to align your intention with your actions.

References

Butin, D. W. (2005). Service-learning as "postmodern" pedagogy. In D. W. Butin, Service-Learning in Higher Education (pp. 89-104). New York, NY: Palgrave-MacMillan.

Chambers, T. (2009). A continuum of approaches to service-learning within Canadian post-secondary education. Canadian Journal of Higher Education, 39(2), 77-100.
Mitchell, T. D. (Spring 2008). Traditional vs. critical service-learning: Engaging the literature to differentiate two models. Michigan Journal of Community Service Learning, 50-65.


Tuesday, 5 May 2015

Now What? Service-Learning Reflection Activities

I've skipped the "so what" of reflection for now, but I promise I will get back to it.  This week I thought I would share some of the reflective activities that are commonly used within service-learning classrooms.

First, for reflective activities to be effective, research by  Hatcher, Bringle & Muthiah (2004) found they must be:
          Explicitly linked to learning outcomes
          Structured and regular
          Enable students to explore their personal values 
          Receive faculty feedback
The reason for structured reflective activities is to help students make the connection between the service experience, classroom concepts, and to what they already know (Moon, 2001).  Another reason is simply that they may not follow through on the task!

Secondly, practitioners need to consider timing of the course, and student capacity (Moon, 2001).  For example, a first-year student in a first-year course may not have the academic preparation and experience needed to write a thoughtful experiential research paper, but they may be prepared to write their thoughts in a journal. Correira & Bleicher (2008) have demonstrated that reflection is a skill that can be taught and developed by students over time.  They recommend that faculty scaffold in reflective activities to help students build their reflective capacity throughout the semester.

Table 1: Mapping Reflection Activities


Pre-service
In-service
Post-service

Reflection alone
Letter to myself
Contracts
Directed readings
Structured journals
Directed writings
Ethical case study
Personal narrative
Reflective essay Experiential research paper
Portfolio
Reflection with others
Hopes and fears
Giant Likert scale
Class discussions

Mixed team discussion
Group activities
E-discussion
Team presentation
Collage or mural
Video
Photo essay
Reflection with community partners
Planning with community
Asset mapping
Lessons learned
Debriefing
Presentation to community group
Community mural 




Table 1: I have adapted Eyler's (2001) reflection map (including some her recommended activities) and have added the activities proposed by Bringle & Hatcher (1996), and activities found on an additional web resource (see below for reference).

Reflection Maps

A helpful planning tool for faculty is to consider the reflection map developed by Eyler (2001) in which she considers three phases of reflection: before service, during service and after service, and three levels of reflection: reflection alone, reflection with classmates, reflection and with community partners.  Eyler (2001) indicates that if students attend to the first six cells (see Table 1 above), and if "students have been engaged in reflection and action through the course, then students are in a position to create a more thoughtful final project" (p. 41).

Reflection Activities

When I think of reflection activities I always think back to the written journal, because, well it's an obvious choice.  Luckily,  Bringle and Hatcher (1999) offer a variety of multi-modal activities, other than the written journal, that faculty can use to encourage reflection.  However, if you insist on the written journal, they even include five variations: 
  1. Key-phrase journal - students must integrate a list of key words
  2. Double-entry journal - one side to describe, the other to link to classroom concepts
  3. Critical incident journal - describe and discuss a specific event from the service site
  4. Three-part journal - reflection framework: describe, analyze,integrate
  5. Directed writings - explain how course concepts/theories relate to service experience
As Eyler (2001) states, "Reflection is the hyphen in service-learning" (p. 35), it is the tool that enables students to connect the service with the learning.  As we have seen reflection needs to be structured and regular, but it certainly does not need to be boring!  

References

Bringle, R. G., & Hatcher, J. A. (Summer 1999). Reflection in service learning: Making meaning of experience. Educational Horizons, 179-185.

Correia, M. G., & Bleicher, R. E. (Spring 2008). Making connections to teach reflection. Michigan Journal of Community Service Learning, 41-49.

Eyler, J. (Summer 2001). Creating your reflection map. New Directions for Higher Education, 114, 35-43.

Hatcher, J. A., Bringle, R. G., & Muthiah, R. (Fall 2004). Designing effective reflection: What matters to service-Learning? Michigan Journal of Community Service Learning, 38-46.

Moon, J. (2001). PDP Working paper 4: Reflection in higher education learning. LTSN Generic Centre, 1-27.


Tuesday, 28 April 2015

Service-Learning and Social Enterprise: What's the Connection?




Last week I had the privilege of attending the Canadian Conference on Social Enterprise, in part to investigate another aspect of social engagement and the potential connection to service-learning.  Given the importance of work-integrated learning (Sattler, 2011) and the focus on entrepreneurial skills (Chiose, 2014) and our mandate that students “contribute to the communities they serve” (Humber College, n.d.) investigating social enterprise seemed like a good fit.  Not to mention some institutions in Canada are beginning to make the connection, usually alongside an academic department. 

“Telling our Story”


http://www.atira.bc.ca/imouto-containerWithin the first five minutes of the introduction, David LePage (known by many of the participants as the Canadian 'guru' on social enterprise) threw out the following concepts:  making meaningful contributions, creating social change, generating economic and social wealth, building communities, creating employment opportunities, business models, SROI (social return on investments), etc...  Clearly, there was much to learn.  

The conference theme was “Telling our Story”.  Each keynote speaker was a leader in a recognized, national social enterprise, tasked with describing how their social venture came to be.   One such speaker was Janice Abbott, CEO of Atira Development Society.  Janice described how she was hired as a director for the Atira women's shelter in BC, and over time not only developed several social enterprises, such as Enterprising Women Making Art, and a multimillion dollar property management venture, Atira Property Management Inc., but she also went on to develop an award-winning, Recycled Shipping Container Housing Development  project in BC. Some of her wisdom and advice is reflected in the themes I highlight in the next section.


Social Enterprise: Best Practice


Throughout the conference I picked up on five themes that were woven throughout each presentation:
1. Stick to your mission. Keeping to your mission helps organizations stay focused on their goals and serving their constituents.  This may even mean turning down much needed funding.  However, losing sight of your mission can create costly mistakes and shake the foundation of your mission.
2. Take risks and embrace failure.  Often individuals working for NGO’s are risk-averse for many reasons.  Experts suggest you have to be more entrepreneurial and and think of yourself as a business for the community.  Also small projects are wonderful, but sometimes you need to go big!
3. Think sustainable. This is at the core of social enterprise.  The theme of sustainability begins with businesses that are self-sustaining (profits are put back into the community) businesses that support environmental sustainability.
4. Build partnerships and cross-collaborate.  Both funding bodies and experts recommend building partnerships and collaborating with other NGO's, businesses, governments and / or academic institutions.  As well, don’t always rely on the same partners, take relational risk with people unlike yourself (Branzei, 2015)
5. Pay for talent.  Sometimes in order to be successful, a social enterprise must be willing to hire individuals who are experts in their fields in order to grow and develop a business.

So how does this fit with Service Learning?

MQP JamsSocial enterprise is “an ongoing organization or venture created with the primary goal of achieving a social mission that uses a business model or earned income strategies in its operation” (Wade, 2015). 
Given the definition, I think the role academia can play is to prepare students for social ventures by providing content knowledge (concepts and theories), experience working in or with community agencies, and by providing business know-how (entrepreneurial skills).  Service-learning specifically, can act as one avenue for students to make community connections and spark an interest in community work.  Secondly, service-learning along with community outreach departments can provide valuable community contacts that could lead to fruitful partnerships. 

Like social enterprise, service-learning values social justice and sustainability.  Each sees a need to help communities develop over time and provide a means for individuals to develop self-efficacy.  Attending the 2015 CCSE conference was an eye-opening experience as it helped me to understand the depth and breadth of community programs, and the great potential when diverse organizations come together with the goal of making change.



For more information on the work already underway at Humber visit:



(Let me know if I you would like me to add more resources!)

References


Branzei, O. (2015, 04 24). Community meets academia: collaboration through cross-sector partnership. Canadian Conference on Social Enterprise. London, ON.

Chiose, S. (2014, 10 10). Is university the place o learn to be an entrepreneur? The Globe and Mail. Retrieved 04 28, 2015, from http://www.theglobeandmail.com/news/national/education/is-university-the-place-to-learn-to-be-an-entrepreneur/article21068360/

Sattler, P. (2011). Work-integrated learning in Ontario's postsecondary sector. Toronto: Higher Education Quality Council of Ontario.

Wade, J. (2015, 04 23). Introduction to social enterprise: The forms and functions of the business. Canadian Conference on Social Enterprise. London, ON.

Friday, 17 April 2015

Reflection: What? So What? Now What?




Once you begin post-graduate studies you quickly learn that critical reflection is an essential and expected component.  Critical reflection leads to personal insight, and it helps to uncover the biases, cultural norms and daily practices that undoubtedly influence our professional practice.  As a self-confessed “over-thinker” it is rather refreshing to know I can put my natural reflex to good use.  However, in order to reap the benefits, it is important to understand that critical reflection requires a framework or a set of rules, and much practice, practice, practice. 

Reflection is also one of the key components of an effective and educative service-learning program.  It is the bridge that connects the community experience to classroom concepts and learning outcomes (Eyler, Summer 2001, Bringle & Hatcher, Summer 1999)

Reflecting sounds easy enough, Moon (2001) suggests we engage in it naturally, usually when we are trying to work something out without an “obvious or immediate solution” (p. 2), but when you begin to plan for reflective activities in the classroom it starts to become a little more complicated.  For example, what types of reflective activities encourage learning that meets course outcomes? And how are reflective journals to be assessed?


What?


Over the next few weeks I will begin to pull together resources and frameworks to help answer some the questions on building reflective practices into the curriculum.  To begin let’s start with a definition that fits within the context of higher education:

“Reflection is a form of mental processing – like a form of thinking – that we use to fulfill a purpose or to achieve some anticipated outcome.  It is applied to relatively complicated or unstructured ideas for which there is not an obvious solution and is largely based on further processing of knowledge and understanding and possibly emotions that we already possess” (Moon, 2001)

Reflection allows us to:

“integrate the understanding gained into one’s experience in order to enable better choices or actions in the future as well as enhance one’s overall effectiveness” (Rogers , Fall 2001).

In its most basic form, reflection is about active, purposeful thinking.  Thinking that engages both cognitive and affective processes that lead to a new way of understanding, and the “integration of the new understanding into one’s experience” (p. 41).  In other words, students engage in reflection begin to question and even change what they believe to be true.  


Factors:


Reflection can be transformational, but as we will see, there are forces and factors that have to be in place for it to be effective, including student readiness (Correia & Bleicher, Spring 2008).  First, students may need to be taught how to reflect in order for connections to be made between their experience and classroom concepts.  Without experience or guidance, some students will tend toward a simple description of their service experience (p. 138), which does not demonstrate what they have learned, or that they have even made the connections between the experience and classroom concepts. 


Secondly, the ability to reflect is developmental, it matures over time and with practice (Ash, Clayton, & Atkinson, Spring 2005).  Students learning how to reflect must be ready to give themselves permission to “believe that their own experience is a legitimate source of knowledge” (p. 56).  Once students have made this leap, or are at least ready to take the risk, are more likely to produce deeper levels of reflection.


Finally, reflective activities must be explicitly tied to learning outcomes and assessment strategies.  If students do not perceive value in the reflective practice (for example, is it graded?), students are not likely to engage in the reflective activity (Moon, 2001).  Along the same lines, reflection activities that are regular and repeated lead to the greatest learning (Bringle & Hatcher, Summer 1999).  It is therefore imperative that students see value in, and engage in reflective activities.



Next week:  So What? Taking a closer look at the reasons why reflection is a key component of service-learning.



References


Ash, S. L., & Clayton, P. H. (Winter 2004). The articulated learning: An appraoch to guided reflection and assessment. Innovative Higher Education, 29(2), 137-154.

Ash, S. L., Clayton, P. H., & Atkinson, M. P. (Spring 2005). Integrating reflection and assessment to capture and improve student learning. Michigan Journal of Community Service Learning, 49-60.

Bringle, R. G., & Hatcher, J. A. (Summer 1999). Reflection in service learning: Making meaning of experience. Educational Horizons, 179-185.


Correia, M. G., & Bleicher, R. E. (Spring 2008). Making connections to teach reflection. Michigan Journal of Community Service Learning, 41-49.

Eyler, J. (Summer 2001). Creating your reflection map. New Directions for Higher Education, 114, 35-43.

Hatcher, J. A., Bringle, R. G., & Muthiah, R. (Fall 2004). Designing effective reflection: What matters to service-learning? Michigan Journal of Community Service Learning, 38-46.

Moon, J. (2001). PDP Working paper 4: Reflection in higher education learning. LTSN Generic Centre, 1-27.

Rogers , R. R. (Fall 2001). Reflection in higher education: A concept analysis. Innovative Higher Education, 26(1), 37-56.